- #Update internet explorer windows xp service pack 2 install#
- #Update internet explorer windows xp service pack 2 update#
- #Update internet explorer windows xp service pack 2 software#
- #Update internet explorer windows xp service pack 2 download#
Scott Dunn from Windows Secrets covered re-registering Windows Update DLLs last September in Stealth Windows update prevents XP repair.įinally, let me repeat a warning about upgrading to Internet Explorer 7.
One of them, involving re-registering DLLs, was my fallback if the first suggestion didn't work. The thread includes an email from Microsoft technical support with three possible fixes. XP SP3 Preventing any other Windows Update Installs, started almost 3 months ago.
#Update internet explorer windows xp service pack 2 install#
To see, try running Windows Update manually from the website to insure it can install patches.Ī brief search turned up forum postings at from others with this problem. I don't use Automatic Updates, but if you do, and find the yellow shield never goes away, you may be experiencing this problem. If you've had problems with Windows Update after installing Windows XP SP3 leave a comment below. There's no way for me to know how widespread this problem is. This fix is also offered here, for a similar Windows Update problem.
#Update internet explorer windows xp service pack 2 software#
A technician at Microsoft suggested getting the software from here. The link to this stand-alone version of the Windows Update agent may change over time. On both computers, this fixed the problem.
#Update internet explorer windows xp service pack 2 download#
Microsoft's first suggestion was to download version 3 of the Windows Update "Agent" (file WindowsUpdateAgent30-x86.exe) to the root of the C disk, then run it with Start -> Run and the following command: Windows Update was resuscitated with the oldest trick in the book, re-installing the software. It was included in the debugging information sent to Microsoft and revealed that my problem was an error 0x80004002. Update: A reader named Joseph pointed out that this is from an older version of Windows Update.(July 27, 2008)īut the other log file, "WindowsUpdate.log" is a gold mine of information (this file has no spaces in the name). I checked four XP machines and in each case the file had almost no data and hadn't been updated in a long time. The "half" is a file called "Windows Update.log" which doesn't seem to be used any longer. In addition to the "update history", there are two plain text log files in the C:\WINDOWS folder.
It turns out that Windows Update has 2.5 activity log files. I had even checked the system event logs and come up empty. In addition, a review of the update history (click on "Review your update history" in the left side gray stripe) showed no failures at all. The error message simply referred to "a problem on your computer". My problem was particularly annoying because there was no error code, thus nothing to search the net for.
In my case, this debugging information proved critical.Ī Microsoft technician responded to my plea for help well within their 24 hour goal. This allows Microsoft to download an ActiveX control that gathers assorted debugging information and sends it back to them. The best way to do this is with Internet Explorer on the computer with the problem. To request assistance with Windows Update, start at the Windows Update website (Tools -> Windows Update in IE6 and IE7) and click on the "Get help and support" link in the gray stripe on the left. Support for Windows Update is offered by email. Support for SP3 and IE7 is offered on the phone (86), although, I had a hard time qualifying. While consumers are conditioned to call their hardware manufacturer for technical support, Microsoft offers free support for Service Pack 3 for Windows XP, IE7 and Windows Update. Good news: Microsoft offers free technical support for Windows Update and that support provided a solution to my problem. Not all the time, but often enough that I got burned twice. Bad news: Service Pack 3 for Windows XP, or one of the subsequent patches, breaks Windows Update.
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